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How To Troubleshoot Microsoft Teams Connection Issues [2020]

The topic of Microsoft teams connection issues came up to my mind earlier this morning. I thought I would share this with everyone.

These are a couple of Microsoft teams app connectivity tests available when testing out Teams connectivity for call quality/performance and the same test can be performed for office 365 environment too.

Option 1:

The command shows the first point of entry into the Microsoft 365 Teams environment from your client machine.

Go to Command prompt and execute the below command.
tracert world.tr.teams.microsoft.com

***Analyze the # of hops the client experiences before they hit *.msn.net. This measures the # of hops before you hit the first point of entry into Microsoft.

Option 2:

The second option is an overall visualization of the Office 365 Connectivity path for a user in a particular location.

NOTE: On this one use Edge (sorry) because there are additional tests available. Also, be aware this is general connectivity, not particular to any underlying service

Microsoft Teams connection issues

These steps not only help you to perform Microsoft teams app connection issues but also check connection issues in office 365.

Want to improve your Microsoft 365 Teams experience for better productivity? Check out the tips and tricks mentioned here.

Now I’d like to hear from you:

Which options from today’s report did you find most interesting? Or maybe you have a question about something that I covered.

Either way, I’d like to hear from you. So go ahead and leave a comment below.

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