Today I’m going to show you the strategy I followed to solve the Microsoft Teams meeting content disappeared issue. The issue happened to a specific user in a hybrid environment. As an example, User A is sending a meeting invite to User B and when User B opens the meeting, there is no meeting information to attend. It’s all blank.
Meeting information from User A:
Meeting information from User B:
- The issue is also occurring in outlook web app (OWA). However, other users in the invite were able to see the meeting information and there were no issues for them.
- It looks like the issue occurs for only User A. I doubt the User A mailbox might be corrupted.
- I decided to move the User A mailbox to a different database in cloud to check the behavior. Guess what? It worked.
- Before you move the user database, check the current database name. To do this run the command below in Exchange Online PowerShell.
Get-Mailbox “Mailbox Name” | fl Database
To move the database, New-MoveRequest “Mailbox Name”
To check the status, execute the command. Get-MoveRequest “Mailbox Name”
Allow some time depending on the mailbox size and check how it goes.
Guess what? The Microsoft Teams meeting content disappeared no longer occurs after the mailbox moved to a different database in Microsoft 365.
Want to improve your Microsoft Teams experience for better productivity? Check out the tips and tricks mentioned here.
Now I’d like to hear from you:
Did I Miss Anything? Or maybe you have a question about something that I covered.
Either way, I’d like to hear from you. So go ahead and leave a comment below.