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[SOLVED] The Delegates Settings Were Not Saved Correctly. Cannot Activate Free/Busy Information

The strategies in this post help you to fix the delegates settings were not saved correctly issue.

The Delegates settings were not saved correctly. Cannot activate free/busy information

This is what I followed for one of my users who had the same issue and it worked for her.

  • Exit Outlook.
  • Download the MFCMAPI Tool. You can get it from here
  • Start the MFCMAPI and click ok.
  • On the Tools menu, click “Options
  • Enable the following two boxes and click ok.
outlook office 365
  • On the Session menu, click Logon
  • In the Profile Name list, select the profile for the mailbox, and then click OK.
  • Double-click the appropriate Microsoft Exchange Message Store.
  • In the navigation pane, click Root Container.
  • In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
microsoft office 365
  • In the navigation pane, expand Root Container, expand Top of Information Store, and then click Inbox.
  • In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
Delegates settings were not saved correctly
  • Clean your local free/busy data. To do this, follow the steps for your version of Outlook.

Outlook 2013 and later versions

  • In the navigation pane, expand Root Container
  • Double-click Freebusy Data
elegates settings were not saved correctly
  • In the upper pane, find the item with the Subject of LocalFreebusy. Right-click it, and then click Delete message
Cannot activate free/busy information
  • For Deletion style, select Permanent delete passing DELETE_HARD_DELETE (unrecoverable) and then click OK.
The delegates settings were not saved correctly. Cannot activate free/busy information

That’s about it!. The delegates settings were not saved correctly error is no longer occurring.

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