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[SOLVED] The Delegates Settings Were Not Saved Correctly (2023)

The strategies in this post will help you fix the delegates settings were not saved correctly issue.

The Delegates settings were not saved correctly. Cannot activate free/busy information

I followed the steps below on the affected user machine, and it worked.

  • Exit Outlook.
  • Download the 32-bit version of MFCMAPI and extract the file.
  • Start the MFCMAPI and click ok.
  • On the Tools menu, click “Options“.
  • Enable the following two boxes and click ok.
outlook office 365
  • On the Session menu, click Logon.
  • In the Profile Name list, select the profile for the mailbox, and then click OK.
  • Double-click the appropriate Microsoft Exchange Message Store.
  • In the navigation pane, click Root Container.
  • In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
microsoft office 365
  • In the navigation pane, expand Root Container, expand Top of Information Store, and then click Inbox.
  • In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
Delegates settings were not saved correctly
  • Clean up your local free/busy data. To do this, follow the steps for your version of Outlook.

Outlook 2016 and later versions

  • In the navigation pane, expand Root Container.
  • Double-click Freebusy Data.
elegates settings were not saved correctly
  • In the upper pane, find the item with the subject of LocalFreebusy. Right-click it, and then click Delete message.
Cannot activate free/busy information
  • For deletion style, select Permanent delete passing DELETE_HARD_DELETE (unrecoverable) and then click OK.

That’s about it. The delegates settings were not saved correctly error no longer occurs.

Want to improve your Exchange Online experience for better productivity? Check out the tips and tricks mentioned here.

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