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How To Clear Teams Credentials (2024)

Today, I’ve got a handy guide to help you troubleshoot those pesky account-related issues on Microsoft Teams. We’ll be looking at how to clear Teams credentials in a few simple steps.

Have you ever faced account-related hiccups on Teams? Well, worry not! Follow these easy steps to clear Teams credentials and get back to smooth sailing:

  • Make sure to close the Microsoft Teams client before we dive into the magic.
  • Press the Windows Key + R to open the Run dialog box. It’s like a secret doorway to the heart of your system.
  • Type “control” and click OK. This will take you to the Control Panel, where all the behind-the-scenes action happens.
  • In the Control Panel, find your way to User Accounts. It’s where the real wizardry begins.
  • Under Credential Manager, choose the Manage Windows Credentials tab. This is where the Teams credentials are playing hide-and-seek.
  • Open up all the Teams sections under Generic Credentials by clicking the drop-down button. Unveil the mystery!
  • Click on “Remove” for each Teams section. It’s like telling Teams, “Out with the old, in with the new!”
  • Click “Yes” to confirm your bold move. A little confirmation goes a long way.
  • Close the Control Panel and relaunch Microsoft Teams. It’s like giving your system a refreshing restart.
  • Enter your Microsoft 365 username and password, sign in, and voila! You’ve just cleared Teams credentials like a pro..

And there you have it—your quick and friendly guide on how to clear Teams credentials. Say goodbye to those account-related troubles and dive back into the collaborative wonders of Microsoft Teams with confidence.

Troubleshooting issues becomes a breeze when you know how to clear teams credentials. Now armed with this knowledge, you can navigate through any account hiccup with confidence. Your Microsoft Teams experience just got a whole lot smoother!

Also, Explore More Tips: Curious about optimizing your Microsoft Teams experience? Check out these additional reads here.

Now, over to you! Did I cover everything you needed to know, or is there something else on your mind? Feel free to drop a comment below, and let’s keep the conversation going!

View Comments (6)

    • Thank you for the question. I have checked on my lab and able to see them under Generic credentials. If you still cannot find it, then it could have been cleared already.

  • There is nothing there and the credentials are still cached. I can login to accounts by just typing username with no password.

  • These steps didn't help, when I relaunch microsoft teams I can still see that it remembers not 1 but both my accounts